Password Reset using the Security Questions Same as before, in the future, you can reset your password conveniently by using the file attached to the email or by connecting the EZVIZ device to a router and adding your EZVIZ device to your EZVIZ account.Follow the prompts to create a new password for your device.Locate the file and click on the Import button.Click on the “Forgot Password” option on the screen and then click “Ok” to go to the password reset menu.Insert the USB drive into your EZVIZ DVR or NVR. Download the attached file on your computer and then save it to a USB drive.The steps below will enable you to reset your device using the GUID: Send this GUID file to Next, the EZVIZ Tech team will generate a reset key for your device and email you back within 24-48 hours (with the attached file).Click the “Export” button to export the GUID file to the USB disk.On the screen click “Forgot Password” and then select “Reset Password by Importing GUID”.Insert a USB drive into the USB slot on the recorder. This procedure doesn’t need proof of purchase or serial number. Similar to the method above, you need to export the GUID file and forward it to the EZVIZ support team and they’ll reply with a secure code.
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